For some models in Spectrum, the same two events are logged every 5 minutes.

Document ID : KB000057327
Last Modified Date : 14/02/2018
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ISSUE: For some models in Spectrum, the same two events are logged every 5 minutes. See sample events below:

280412_1.png

 

CAUSE: The following is an example of a custom Event Pair rule configured in the $SPECROOT/custom/Events/EventDisp file:

 

0xfff00003 E 50 C 0x00c40030,1 R CA.EventPair, 0xfff00004, "0xfff00004 -:-", 300

0xfff00004 E 50 C 0x00c40030,1 R CA.EventPair, 0xfff00003, "0xfff00003 -:-", 300

 

In the above two Event Pair rules, if event 0xfff00003 occurs and is NOT followed by 0xfff00004 within 300 seconds, then generate 0xfff00004. Then if event 0xfff00004 occurs and is NOT followed by 0xfff00003 within 300 seconds, then generate 0xfff00003. This is causing a loop in the processing of these two events where one of these two events are logged every 5 minutes as seen below:

280412_1.png

 

RESOLUTION: Remove the Event Pair rules on the two events that are causing the issue. In the above example, the configuration would look as follows:

0xfff00003 E 50 C 0x00c40030,1 

0xfff00004 E 50 C 0x00c40030,1