Error Message :
Folders from different User Groups, but with the same name, are merged in Service Catalog Favorites.
Issue initially reported in ECC 11.2.2.
This issue is specific to meeting the following criteria:
- A single User who belongs to multiple User Groups
- Each User Group contains a Folder with the same name in all three groups.
- Each Folder has been added to the Favorites menu of the Service Catalog Perspective.
Actual: The Folders are incorrectly merged.
Expected: The Folders are listed as three separate Folders.
OS Version: N/A
Root Cause: Did not allow for there to be folders with the same name for the same user.
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Automic Web Interface 11.2.3 - Available