Flowdock - Administration: How to set up Data Retention

Document ID : KB000107539
Last Modified Date : 23/07/2018
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Introduction:
If messages within a flow contain personal data or other sensitive information, it may be beneficial to configure custom data retention policies within Flowdock to align with internal processes and GDPR.
 
Instructions:
To enable custom data retention policies, a customer must be on Flowdock Enterprise. See https://www.flowdock.com/enterprise for more.

Once the organization is upgraded to Enterprise, CA Flowdock Support can set the data retention policies as specified by the customer. 

The policy can be set in # of days for Flow messages as well as Private messages. This does not include Inbox items.