Flow Statistics graph stays stuck in Loading, but the Table with the Flow Statistics loads fine.

Document ID : KB000044037
Last Modified Date : 14/02/2018
Show Technical Document Details

Problem:

 

The Flow Statistics graph stays stuck in loading, but the table with the statistics loads fine.

flowstats.jpg

 

 

Environment:

NFA 9.3.3 and earlier.

 

Cause:

If one Harvester is missing a description from the Administration->Harvesters page, this will happen.

 

Resolution:

1. Open the NFA Administration page.

2. Click on "Harvesters" on the left hand side.

3. Edit each Harvester that does not have a Description and add a Description.

4. Go to the Flow Statistics page again and notice that the graph now loads.

 

 

 

Additional Information:

Defect DE55547 was submitted for this to be fixed in a future release.