Flow Forensics Reports complete without error but returns "No Data".

Document ID : KB000032799
Last Modified Date : 14/02/2018
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Problem:

Flow Forensics Reports that should have data, complete without error but return "No Data".

**Note** Flow Forensics data is only retained for the last 24 hours, and you should be running reports with time frames of less than 4 hours.

 

Environment:

NFA 9.3.2 and earlier.

 

Cause: 

Defect # DE45441 where data from 

 

Resolution:

1. As a workaround you may be able to recycle the "NetQos NQMysql" service on the respective Harvester(s) then run the report again and you may see data in the report.

2. If the above resolves this you will need to upgrade to NFA 9.3.3 where this defect was fixed, following the steps in the NFA 9.3.3 Upgrade Guide.

 

 

Additional Information:

NFA 9.3.3 Release Notes