Finding CA Datacom Product Life Cycle Information for

Document ID : KB000011500
Last Modified Date : 09/03/2018
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Introduction:

In order to receive the best support for your CA Datacom products, and to be sure that you are running versions that are still supported, you might need to know when a product or version was available (GA date), and the date that it was no longer supported (EOS date).

This information is readily available within the CA Datacom product pages on CA Support Online, for z/OS-, z/VSE- and PC-based products.

Question:

How can I find the Life Cycle information - GA Date, Version, End of Support (EOS) Date, etc. - for my CA Datacom products?

Answer:

Here is a procedure you can use to find that Life Cycle information.

After you login to CA Support Online, select the link for "Product Information" at the bottom of the page.

  1. Enter "DATACOM" into the product dropdown and select CA Datacom from the list.
  2. Select the link for "Release and Support Lifecycle Dates" under the "Staff Selections" header.
  3. On the resulting page, scroll down to find your product, and you can select any links to see the GA or EOS announcements.
Additional Information:

Click here to view the CA Datacom/CA Ideal/CA IPC Release and Support Lifecycle Dates webpage.

Click here to view the CA Datacom product webpage.

To view Compatibility and Lifecycle information for all CA Products, click here.

As always, please contact CA Technologies support for CA Datacom if you have further questions.