filtering out incidents from the list_in.htmpl
filtering out incidents from the list_in.htmpl when the "incident area" contains or does not contains a category called 'Network'
In the search filter
we can enter a in the "incident area" the category matching incident.
How to get the list of incident without Network as category ?
ServiceDesk 14.1, 17, 17.1
Windows 2008r2 & windows 2012