File Triggering Jobs Within a UNIX Fails With a USER specified

Document ID : KB000012340
Last Modified Date : 14/02/2018
Show Technical Document Details
Question:

Why does my File Triggering job to the UNIX system fail with the following messages?

STATUS: Scan Failed 

LSTATUS: File monitor logon functionality unavailable on this platform

 

Answer:

File triggers on a UNIX server do not need a username/password, however, here's a couple of notes to take into account: 

1) If the agent is running as root, it will have access to all the files on the server. 

2) If the agent is running as a user other than root, it will only have authority to the file where the user has access. 

In many cases the agent runs as root and file triggers work without any issues. 

Additional Information:

As always, please contact CA Technologies support for CA 7 if you have further questions