File Transfers using 'include sub directories' from Windows to Unix show wrong slash in path.

Document ID : KB000084785
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

File Transfers from Windows to Unix, with 'include sub directories' is checked, show report paths with backslash instead of slashes.

The problem occurs in exactly this constellation:

    Sender-Agent: Windows-Agent
    Receiver-Agent: Unix-Agent:
    Reverse connection, i.e., sender agent cannot connect to receiver agent

 
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: The bug was found in the Windows-Agent:
*in reverse connection, the Windows agent by mistake tells the UNIX-Agent that he also is an UNIX-Agent
*however, the destination agent is a real UNIX agent and therefore does not turn the paths from Windows-paths to UNIX-paths, because it assumes the paths to be correct UNIX paths.
Resolution:
Update to a fix version listed below or a newer version if available.

 

Fix Status: Released

Fix Version(s):
Component(s): Windows Agent

Automation Engine 11.2.3 - Available
Automation Engine 11.1.5 - Available
Automation Engine 10.0.8 - Available
Additional Information:
Workaround :
N/A