File Transer aborts during short connection issue, files are transfered correctly but job ends abnormally

Document ID : KB000084821
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Filetransfer aborts - during a short connection issue. 
The files are transfered correctly but the job itself ends abnormally

Short example from the agent log:
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20160531/080046.586 - U0063073 FT'465817839' Connection to Agent 'XYZ' terminated.
20160531/080046.586 - U2000142 Unrecoverable I/O error found by Module/Function 'ft::TransferRunnable::checkTcpEvent'. Error: '10053 - An established connection was aborted by the software in your host machine.'.
20160531/080046.586 - U0063025 FT '465817839': FileTransfer was aborted because of a timeout error. No response from partner ' XYZ'.
20160531/080046.586 - U0011409 FT '465817839': FileTransfer ended abnormally.
20160531/080142.789 - U0011409 FT '465817839': FileTransfer ended abnormally.
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Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to a fix version listed below or a newer version if available.

 

Fix Status: Released

Fix Version(s):
Component(s): Agent Windows

Automation Engine 11.2.2 - Available
Automation Engine 11.1.4 - Available
Automation Engine 10.0.8 HF2  Available
Additional Information:
Workaround :
N/A