Fatal Datamaker User Logon error

Document ID : KB000045569
Last Modified Date : 14/02/2018
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Issue: 

When attempting to log into Datamaker, I am getting the following error message:

FATAL ERROR: CA Test Data Manager-Datamaker User Logon 
No valid project (with at least one version) has been assigned to this user! 

Environment:  

CA Test Data Manager (TDM)- Datamaker

Cause: 

This error message occurs when one of the user groups you might have been assigned to was incorrectly created or configured. This is why you are unable to login successfully. 

Resolution:

To resolve this issue you can have another user create a new project and give you admin rights to the project. This should enable you to login successfully, create sub-projects, and assign users to projects. 

Here is some documentation that can help you through this process:

Additional Information:

If you experience any issues, please open a support case by going to https://support.ca.com/irj/portal/newhome or calling CA Customer Care at one of these numbers http://www.ca.com/us/company/contact-us.html