Failure to export policies to Excel

Document ID : KB000124105
Last Modified Date : 04/01/2019
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When a policy blueprint is exported from the CA Data Protection Administration Console (Acon) it fails to open with Microsoft Excel.
CA Data Protection 15.0
This issue is caused by an unsupported numeric type.
This issue is addressed in 15.0 via FIX:RO94487 (incorporating Client_15.0_HF083, Client_x64_15.0_HF084, Server_15.0_HF077 and Server_x64_15.0_HF078).

FIX:RO94487 is available to download from the CA Support Portal (

Additional Information:
There is an accompanying prerequisite for this issue delivered in FIX:RO82634 (incorporating Server_15.0_HF28, Server_x64_15.0_HF29, Client_15.0_HF030 and Client_x64_14.5_HF031) - Policy export fails when 15.0 manages prior versions of  the CMS.

FIX:RO82634 is available to download from the CA Support portal (

Orchestria, Orchestria APM, Orchestria EPM, CA DLP and CA DataMinder are former brands for the product now known as CA Data Protection.