Failed to start "/opt/CA/SharedComponents/Csam/SockAdapter/bin/csampmuxf" - unable to establish any listeners

Document ID : KB000007785
Last Modified Date : 14/02/2018
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Issue:

I am trying to stop and restart CSAM but when I do, I get the following error:

 

Failed to start "/opt/CA/SharedComponents/Csam/SockAdapter/bin/csampmuxf" - unable to establish any listeners - is another copy running? 

Environment:
CA Workload Automation AE r11.3+
Resolution:

You must stop all running CA applications before stopping and restarting CSAM. 

Additional Information:

Click here for more information about configuring the CA Secure Socket Adapter (SSA).