Failed to load control "grid" from your version

Document ID : KB000034969
Last Modified Date : 25/02/2019
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Issue:

Received a pop up error "failed-to-load-control-grid-from-your-version" while trying to open gui for probes like url_response and nas from Infrastructure Manager

nas gui error
 

Resolution:
Reinstalling the Infrastructure Manager (IM) will resolve the problem.
Reboot of the server where IM is running to access the gui might be required in some cases after reinstall