Failed to initialize CAPKI library when starting CA Spectrum Secure Domain Connector after installing on Solaris

Document ID : KB000056976
Last Modified Date : 14/02/2018
Show Technical Document Details

ISSUE:

After installing the Spectrum Secure Domain Connector 9.4.2.1 on Solaris, the following error is seen in the sdmLog.log.

 

Wed Mar 18 10:48:23 2015 : INFO: SDM LOGGING STARTED 

Wed Mar 18 10:48:23 2015 : INFO: SDM LOGGING STARTED 

Wed Mar 18 10:48:23 2015 : ERROR: Failed to initialize CAPKI library 

Wed Mar 18 10:48:23 2015 : ERROR: SdmMsgAPIEtpkiImpl::SdmMsgAPIEtpkiImpl() failed 

 

ROOT CAUSE:

CAPKI did not installing properly when installing Secure Domain Connector 

 

RESOLUTION:

1. Uninstall Secure Domain Connector and remove current /opt/CA/SharedComponents/CAPKI directory. Reinstall Secure Domain Connector.

2. If #1 still does not work, if Secure Domain Connector is installed successfully on another Solaris 10 system, copy the  /opt/CA/SharedComponents/CAPKI directory from that system to the system where you are having the issue and restart the Secure Domain Connector. 

 

This is resolved in CA Spectrum 10.0 and above.