Failed to create deployment plan

Document ID : KB000102872
Last Modified Date : 20/06/2018
Show Technical Document Details
Issue:
Not able to create deployment plan, threw below error.

"Unexpected error on server [Can not create object. id [53460]]. Please refer to server logs with timestamp [2018-06-05 10:50:31]."

Restarts of management server, execution server and agents did not resolve the issue.
Resolution:
Cleared the hibernate cache on the RA management server using the steps below
  1. Ensure all RA deployments are stopped or completed
  2. Stop RA management server service
  3. Stop RA DB service
  4. Delete all files within /temp on the RA management server
  5. Start RA DB service
  6. Start RA management server service