Failed to convert enabled state while trying to login to Admin UI with External admin store user.

Document ID : KB000057350
Last Modified Date : 14/02/2018
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Issue: 

Failed to convert enabled state while trying to login to Admin UI with External admin store user.

 adminui.png

Environment:  

Siteminder Admin UI 12.52 , External Admin store .

Cause: 

Disabled State attribute specified for the user should be 0, 1, empty/null .

 Resolution:

"String" is not a valid or allowed value for the disabled attribute. The allowed values for the disable attributes are as follows :

 

0        Null/Empty  Enabled

1        (0x00000001) Administrator Disabled

2        (0x00000002) Max Login Attempts failed

4        (0x00000004) Inactive

8        (0x00000008) Password Expired

16      (0x00000010) Native Disabled in Directory

Example:

carLicense is selected as a Disabled State attribute while configuring Administrative Authentication.

adminuia.png

If you see the value of carLicense(Disabled State) is not 0 or empty/null .

 adminui2.png

After making the carLicense(Disabled Statevalue to be empty/null from database , user can login to the admin ui.

 adminui3.png