failed to configure IDM 14.2 integration with MS Exchange Server 2013 CU17

Document ID : KB000105994
Last Modified Date : 11/07/2018
Show Technical Document Details
Issue:
AD endpoint has been defined and acquired. A new Exchange Server has been introduced and is not visible on the AD endpoint properties in Provisioning Manager.
We have followed https://comm.support.ca.com/kb/how-to-register-a-new-or-additional-exchange-server-in-an-existing-admin-installation/kb000055083 and ran the ldapsearch command and still Provisioning Manager is showoing "This ADS Server does not run on Exchange 2000 Server"
Environment:
IM 12.6 SPx
IM 14.x
Cause:
Provisioning Directory data is configured with eTADSExchange=0 therefore not showing the Exchange Server details
Resolution:
Using Jxplorer connect to Provisioning DB (port 20391) with User DN eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb and the suitable password
Browse to eTADSDirectoryName=<ADSNAME>,eTNamespaceName=ActiveDirectory,dc=im,dc=etadb
And set eTADSexchange to 1 - submit
Exchange gateway details should now be visible via Provisioning Manager / Identity Manager UI
Additional Information:
https://comm.support.ca.com/kb/how-to-register-a-new-or-additional-exchange-server-in-an-existing-admin-installation/kb000055083