Following error in smps.log:
[6504/10592][Fri Jun 15 2018 13:05:40][SmReportsODBCLog.cpp:823][INFO][sm-Server-04550] Failed attempt to insert audit message: Code: -4017. DB Code: 12899
"Failed attempt to insert audit message: Code: -4017. DB Code: 12899" means that it was not possible to insert some audit data into the audit database due to the data begin to large for a column(s).
The oracle error is ORA-12899.
Ask the dba to look at the logs for the audit database and get the details of any ORA-12899 errors.
Basically, the size of the column(s) mentioned in these errors needs to be increased.