Extraction via Sysload Portal too long when collecting agents with many metrics / instances like custom / vmware agents

Document ID : KB000085780
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error appears

Patch level detected:Sysload Agent Custom 5.60 (designed with Sysload Studio)
Product Version: Sysload 5.6.0

Description :The collect via Sysload Portal of agents with many metrics / instances like custom / vmware agents is too long.
The process sldfs_trq.exe uses a lot of cpu when doing a long-term chart on an agent.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
The FileServer v5.60 build 60 fixes this problems.

Extracted from readme:
#####################
. pb#110732 - bug#20659
If many metrics were collected by the agent, the retrieval speed of historical data was greatly impacted.
This had an impact on the SP Portal collection process and therefore impacted reliability (timeouts) and the collection duration.
#####################

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
SP Studio Agent 5.60a
Additional Information:
Workaround :
N/A