Export to Excel Error on Role Investments - Capacity

Document ID : KB000100200
Last Modified Date : 05/06/2018
Show Technical Document Details
Issue:
Cannot Export to Excel on the Role Investment - Capacity portlet

Steps to Reproduce- 

1.  Home->Resource Planning->Organizational Demand 

2.  Filter under Resource OBS for Team OBS (Resource Use Only): select a Resource

3.  Click on Roles under one of the options under the resource then click on Resource Allocations and attempt to Export to Excel (Data Only). 

4.  Get an error: ERROR - Processing another export request. Please try again
Environment:
All supported versions of PPM
Cause:
CLRT-76295

Will not fix
Resolution:
Workaround -

Before clicking on Export to Excel in Role Investments - Capacity Portlet, go to any other tab (say 'Document Manger') , then go to Allocations Capacity portlet and click on Export to Excel.