Environment:
Service Desk Manager 14.1 and higher
Chrome or Firefox browser
Cause:
The issue is due to Chrome and Firefox enforcing the Mixed Mode restriction. Such browsers generally prohibit content being presented by an http and an https source simultaneously. If such a scenario arises, the site is blocked and would require a reload of the page to override the restriction. However, a reload of the page here would result in the end user having to log back into Service Desk.