Expiration date passed in Agile Designer

Document ID : KB000004390
Last Modified Date : 14/02/2018
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Issue:

When launching Agile Designer, I receive the following error message: Expiration date passed!

Environment:
CA Agile Requirements Designer (ARD)- Agile Designer
Cause:

This error message means that your Agile Designer license has expired and is no longer valid. 

Resolution:

You will need to request and apply a new Agile Designer license key. After applying the license and re-launching Agile Designer, you should no longer see that error message. 

You can use either of these documents to learn how to request and apply a new license key:

 

Additional Information:

If you experience any further licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call 1-800-225-5224.