Experience cards show “No traffic”.

Document ID : KB000095361
Last Modified Date : 11/05/2018
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Issue:
Despite metrics showing traffic for an agent, and it otherwise appearing in the Team Center topology, related Experience Cards have "no traffic" on them.
Environment:
Team Center 10.x with 9.0x and 8.x agents.
Cause:
8.x Agents in the network topology
Resolution:
This was caused by 8.2 .Net agents providing information to the Enterprise Managers - though many features will work with old agents, they are not fully compatible with Team Center and not all functionality will be available - such as Experience Cards - as they depend on newer agent features that were not present in the 8.x version.

Upgrading the agents to a newer, supported version will resolve the problem.