Return code of patch content for Windows

Document ID : KB000106964

Last Modified Date : 03/08/2018

Issue:

Applied Internet Explorer 11 (IE11) patch for Windows Server 2008 R2 using Patch Manager to servers without IE11, and then job status was OK despite patch module return -2145124329 in Job Output.

Patch Manager returns error with some patches if target server doesn't have target components of the patch.
How does Patch Manager handle return code?

Environment:

Client Automation / Patch Manager All version

Resolution:

Return code of Windows patches depend on the specification of patch module provided by Microsoft.
However, Patch Manager assumes some return code as success by DMS script in patch content.

You can see the script on Patch Manager. Navigate [Patch] tab > [Install] menu > Select number under [Steps].
Some patches handle following return code as success. This situation is not only IE11 patch but also most of other patches.

Return Code	Status
0	Success
3010	Success - Required Reboot
17025	Already applied
-2145124329	Not applicable
2359302	Already applied

This behavior is per product design.

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