Execution Servers are not connecting

Document ID : KB000007007
Last Modified Date : 14/02/2018
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RA Execution Server is running but in ASAP UI and ROC it show as unreachable and we can see the activemq errors displayed below with in active_mq_nac log file.


[LevelDB IOException handler.] INFO (org.apache.activemq.broker.BrokerService:2561) - No IOExceptionHandler registered, ignoring IO exception
java.io.IOException: Could not open table 42
at org.apache.activemq.util.IOExceptionSupport.create(IOExceptionSupport.java:39)
at org.apache.activemq.leveldb.LevelDBClient.might_fail(LevelDBClient.scala:552)
at org.apache.activemq.leveldb.LevelDBClient.might_fail_using_index(LevelDBClient.scala:1032)
at org.apache.activemq.leveldb.LevelDBClient.listCollections(LevelDBClient.scala:1155)
at org.apache.activemq.leveldb.DBManager$$anonfun$3.apply(DBManager.scala:837)
at org.apache.activemq.leveldb.DBManager$$anonfun$3.apply(DBManager.scala:837)
at org.fusesource.hawtdispatch.package$RichExecutorTrait$$anonfun$future$1.apply$mcV$sp(hawtdispatch.scala:116)
at org.fusesource.hawtdispatch.package$$anon$4.run(hawtdispatch.scala:330)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)


Release Automation Server 6.1

If there is any problem with LevelDB and if it gets corrupted then we will see the NES (Execution Server) as Unreachable.


1. Log in to the Release Automation Server and stop RA Services

2. Delete/Move LevelDB files from below path <C:\Program Files (x86)\CA\ReleaseAutomationServer\activemq-data\nac\LevelDB>

3. Once deleted come back to the Execution Server (Stop NES Service) and delete the LevelDB contents as mentioned above.

4. Now start the NES ( Execution Server ) and then start the NAC (Release Automation Management) Server services.

Additional Information:

This NES(Execution Server) Connectivity issue has been fixed in latest version of Release Automation Server i.e in 6.2 and 6.3