Executing Gen 8.6 CSE Configuration program cse_config.exe gives error : ‘IEFUTLN.DLL’ can't be found.

Document ID : KB000006753
Last Modified Date : 14/02/2018
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Issue:

Installation of the Gen 8.6 CSE software on a virtual Windows 2012 R2 (64 Bit) operating system with 4GB RAM using Gen 8.6 media downloaded from the CA website i.e. DVD03145911E.ISO.

The software appears to install correctly without error, but trying to execute the CSE Configuration program 'cse_config.exe', displays an error saying ‘IEFUTLN.DLL’ can't be found. However that dll is in the same \bin directory and in the PATH environment variable.

Environment:
R8.6, Windows 2012 R2
Cause:

Some things to check:

1. Be sure you are starting the cse_config with Run as Administrator.
2. The cse_config.exe references iefutln.dll, and iefutln.dll references some Visual Studio 2015 DLLs that should have been installed when Gen 8.6 was installed.

Resolution:

The cse_config.exe references iefutln.dll which in turn references some Visual Studio 2015 DLLs that should have been installed when Gen 8.6 was installed. To get the Visual Studio 2015 files installed, manually apply the Visual Studio 2015 redistributables by running the following command from the '.\Gen' directory created by the iso file extraction:
vc_redist.x86.exe /q /norestart

Additional Information: