Exclusion Rules when installing Anti Virus

Document ID : KB000105952
Last Modified Date : 10/07/2018
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Question:
Installing Trend Micro Antivirus on servers that have CA products. The servers are running onĀ  CA Directory and CA Identity Manager. If there are any exclusion rules needed to enable once installed Trend Micro Antivirus to allow optimal running of CA Products?
Answer:
Installing the Antivirus product doesn't have any conflicts with CA directory or CA Identity Manager. The only issue that would be present is when installing CA Identity Manager the anti virus may not grant enough permissions to the user and block the install of CA identity manager so a workaround would be to temporary disable the anti virus while the installer is running. Otherwise, there is no known issues with the reverse while CA Identity Manager and CA Directory is already installed.