Excluding disclaimers containing commas

Document ID : KB000112530
Last Modified Date : 30/08/2018
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Question:
We are trying to exclude disclaimers containing commas in CA Data Protection, i.e. adding the phrase as a negative indicator.

Looking at the Orchestria documentation: Commas and Semi-colons in Policy Lists Commas and semi-colons are recognized by CA DLP as list separators. If you import or paste list items that contain a literal comma or semi-colon, replace the comma or semi-colon with \, or \; instead.

For example, change this:\ "Do not disclose the content or take, retain or redistribute copies of this email."

To this: "Do not disclose the content or take\, retain or redistribute copies of this email."

This does not appear to work. Regardless of how we try to escape commas, we cannot seem to have an entire long phrase that contains commas, as a negative indicator. Please advise, thank you.
Answer:
In order to exclude disclaimers containing commas in CA Data Protection, i.e. adding the phrase as a negative indicator, you need to copy the disclaimers as it is in the negative indicator parameters of the policy.

For example, if you want to exclude below disclaimer: "Do not disclose the content or take, retain or redistribute copies of this email." You just need copy "Do not disclose the content or take, retain or redistribute copies of this email." to the negative indicator.

No need to replace comma(,) with \, .