Configure the exchange_monitor probe to monitor the Submission Queue Length and generate an alarm when the metric (QOS_EXCHANGE_TRANS_ROLE_SUBMISSION QUEUE LENGTH) value is > 100.
The Exchange team observed that the submission queue contained more than 1000 messages, but the exchange_monitor probe failed to generate an alarm..
Reported by the Exchange team.
Identity DeliveryType Status MessageCount NextHopDomain
VP-V-EXCH-001\Submission Undefined Ready 1536 Submission
UIM Server: 9.02 and earlier
exchange_monitor: any version through 5.32
Exchange server: any supported release
Configuration issue with the perfmon->profiles->Submission Queue Length profile when the corresponding Windows Performance Monitor counter has multiple instances. The probe will pull the value of the first instance and if that is not the _total instance, the wrong metric is monitored.
1. From the exchange_monitor probe's Raw Configure GUI, expand the perfmon, then the profiles folders and select the Submission Queue Length folder in the left-hand pane
2. In the right-hand pane, Add the following new key value:
instance = _total
3. Apply the changes and restart the exchange_monitor probe.