Exception of type System.OutOfMemoryException error when using Unicenter Asset Portfolio Management (UAPM)

Document ID : KB000025863
Last Modified Date : 14/02/2018
Show Technical Document Details

Problem:

Using the Unicenter Asset Portfolio Management (UAPM) web interface, often we receive the error :
Exception of type System.OutOfMemoryException was thrown.

 

Environment:

Unicenter Asset Portfolio Management (UAPM) 11.3.4

 

Cause:

IIS is running in Isolation Mode, not the worker process isolation mode

 

Resolution:

To configure IIS for worker process isolation mode

  1. In IIS Manager, expand the local computer, right-click Web Sites, and then click Properties.

  2. Click the Service tab, clear the Run WWW service in IIS 5.0 isolation mode check box, and then click OK

  3. To start the WWW service, click Yes when asked if you want to restart IIS now.

Additional Information:

If the switch to worker process isolation mode is successful, a folder named Application Pools appears in the IIS Manager listing for your local computer. You can quickly determine which isolation mode IIS is running because the Application Pools folder is present in worker process isolation mode and absent in IIS 5.0 isolation mode.