Getting "Exceeded inactivity period" when trying to login to Policy manager . The account can not log-on to Policy Manager.
Also, it isn't solved even if an "Active" button is pushed in the user properties of Policy Manager.
Do the following step.
01. Select option 3 (Use a privileged shell) from the Appliance Gateway main menu.
02. run the following command.
mysql -e "truncate ssg.logon_info"
03. Retry log-on to PolicyManager as the account.
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