Everyone is getting an "Invalid user name or password" message logging onto CA Output Management Web Viewer 12.1 after a new install.

Document ID : KB000005868
Last Modified Date : 14/02/2018
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Issue:

Everyone is Getting a "Invalid user name or password" message logging onto CA Output Management Web Viewer 12.1 after a new  install.  Whenever I or anybody attempts to log in the "Invalid user name or password" error message is received, even when the password is correct.

 

Environment:
CA VIEW, CA DRAS, CA Top Secret, CA ACF2, IBM RACF
Cause:

Security definitions for CA DRAS were incorrect.

Resolution:

Take the  steps specified in the CA View documentation to establish the authorization required by the CA DRAS task to access the CA View database.

  • CA Top Secret Security Considerations or 
  • CA ACF2 Security Considerations

are in the CA DRAS Operations section of the CA View Guide or create equivalent IBM RACF definitions.

 

 

Additional Information:

CA View Security Considerations