Events do not trigger when a 'special day' is changed in calendar.

Document ID : KB000052196
Last Modified Date : 06/02/2019
Show Technical Document Details
Introduction:
Unable to schedule events when event calendars are updated.

 

 

Background:
Events with 'special days' defined in the schedule will not trigger on specified 'special days' if the 'special days/holidays' schedule get changed in Calendar after the events creation.
Environment:
CA Workload Automation DE (dSeries)
Instructions:
1. If an event is triggered on user defined 'special days/holidays' and those special days were changed at some point later in Calendar, the application has to be re-uploaded. The Desktop Client will display the list of events that need to be uploaded.
Application has to be re-uploaded so that it can re-calculate all the events based on the new 'special days/holidays' schedule. Otherwise, the events will continue to trigger based on the old schedule.

2. Issue SCHEDULEALLEVENTS CLI command to reschedule the Events.
Additional Information:
Problem Record: DSRIES-250
Issue Fixed After 11.3 SP3: Unable to Schedule Events When Event Calendars are Updated
Issue Fixed After 12.0: Unable to Schedule Events When Event Calendars are Updated