Event manager service stops automatically

Document ID : KB000045875
Last Modified Date : 14/02/2018
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Problem

Event Management service on SOI Manager stops automatically as soon as we start

Environment

SOI 3.2, 3.3 & 4.0

Windows

Resolution

The EventManagement_wrapper.log shows below exceptions

WrapperSimpleApp Error: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'eventManagerBean' defined in file [D:\Program Files (x86)\CA\SOI\EventManagement\resources\eventManagerServerConfig.xml]: Invocation of init method failed; nested exception is com.ca.eventmanager.framework.EventManagerException: Unable to initialize communication

The above error indicating that the \SOI\EventManagement\resources\eventManagerServerConfig.xml file is corrupt or missing SOI Manager, Port etc details as shown below...

<bean id="communicationImplBean" class="com.ca.eventmanager.framework.comm.ifw.IFWCommunicationImpl"> 
<property name="host" value=""/> 
<property name="protocol" value="tcp"/> 
<property name="port" value=""/> 
<property name="user" value=""/> 
<property name="password" value="EPSRZ+fvCLOOrreKyS9MFtNxrd5roup0JTIQzVY/kBIm"/>
<property name="reconnectAttempts" value="1440"/> 
<property name="reconnectTime" value="60000"/> 
</bean>

 

In order to fix this problem, please follow these steps...

1) Stop CA SAM Event Management Service

2) Update \SOI\EventManagement\resources\eventManagerServerConfig.xml with correct SOI Manager, Port, encrypted password etc

ECM1.jpg

3) Start CA SAM Event Management Service