Event Manager Process Crashes

Document ID : KB000107723
Last Modified Date : 25/07/2018
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Issue:
The event manager process has crashed twice recently. The log indicates it shutting down but its not clear why. INFO | jvm 4 | 2018/07/15 01:59:57 | | Deleting 21 old items from db. STATUS | wrapper | 2018/07/15 02:00:10 | TERM trapped. Shutting down.
Environment:
capm 3.5
Cause:
System backups were causing very high disk usage and resource load.
Resolution:
stop all CAPC services before running system backups or snapshots.