Event Handler for Wily not loading

Document ID : KB000005912
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Issue: 

Integration of Application performance manager (APM) and SSO is not working as documented in the CAWilySiteMinderManager_12.0.1.4_Documentation 

  • XPSConfig to add libEventIntroscopeprovider.so
  • Copied libIntroscopeNativeDataAPI to <Siteminder_home>lib folder 

No attempt to load library

 

Environment:
Solaris 10 Unix severSSO policy server r12.52 SP1 base APM 12.0.1.4
Cause:

Cause: 

Policy server must load XPS Audit library first before another event provider - i.e. Wily Introscope if it does not load not attempt to load it form XPS.CFN will be done

CA Support remove the XPSAudit library - no longer loading Introscope provider

[10708/1][Fri Mar 03 2017 10:33:26][CServer.cpp:4931][INFO][sm-Server-01430] Logging and Trace output in local time. TimeZone: [GMT-5:00]. Daylight Savings: 0

[10708/1][Fri Mar 03 2017 10:33:26][CServer.cpp:3885][INFO][sm-Server-03540] Product: SiteMinder Policy Server

[10708/1][Fri Mar 03 2017 10:33:26][CServer.cpp:3886][INFO][sm-Server-03550] Version: 12.52; Update: 01.00; Build: 499; CR: 00;

.

.

[10708/1][Fri Mar 03 2017 10:33:32][XPSAudit.cpp:719][GetAudit][INFO][sm-xpsxps-06870] XPS Auditing is enabled.

[10708/1][Fri Mar 03 2017 10:33:32][Database.cpp:752][InitDB][INFO][sm-xpsxps-03460] No validation warnings will be logged (controlled by CA.XPS::$LogValidationWarnings).

 

 

Resolution:

Either modify the registry or use SMCONSOLE to add it - The XPS Audit should be put in place during install not sure why it sometimes fails.

Modify Registry <Siteminder_Home>/registry/sm.registry

Look for EventProvider

Make the proper changes 

HKEY_LOCAL_MACHINE\SOFTWARE\Netegrity\SiteMinder\CurrentVersion\EventProvider=26966

Provider=             /F6/CA/siteminder/lib/libXPSAudit.so;REG_SZ

 

Restart Policy server - libXPSAudit loaded as well as libEventIntroscopeprovider.so

[20900/1][Fri Mar 03 2017 10:45:46][CServer.cpp:4931][INFO][sm-Server-01430] Logging and Trace output in local time. TimeZone: [GMT-5:00]. Daylight Savings: 0

[20900/1][Fri Mar 03 2017 10:45:46][SmEventTrap.cpp:388][INFO][sm-Server-02500] Loading event handler '/F6/CA/siteminder/lib/libXPSAudit.so'

[20900/1][Fri Mar 03 2017 10:45:46][SmEventTrap.cpp:402][INFO][sm-Server-02510] Initializing event handler '/F6/CA/siteminder/lib/libXPSAudit.so'

[20900/1][Fri Mar 03 2017 10:45:46][CServer.cpp:3885][INFO][sm-Server-03540] Product: SiteMinder Policy Server

[20900/1][Fri Mar 03 2017 10:45:46][CServer.cpp:3886][INFO][sm-Server-03550] Version: 12.52; Update: 01.00; Build: 499; CR: 00;

.

.

[20900/1][Fri Mar 03 2017 10:45:52][XPSAudit.cpp:719][GetAudit][INFO][sm-xpsxps-06870] XPS Auditing is enabled.

[20900/1][Fri Mar 03 2017 10:45:52][SmEventWedge.cpp:321][LateInit][INFO][sm-xpsxps-06860] Event handler library loaded: "/F6/CA/siteminder/lib/libEventIntroscopeprovider.so"

[20900/1][Fri Mar 03 2017 10:45:52][Database.cpp:752][InitDB][INFO][sm-xpsxps-03460] No validation warnings will be logged (controlled by CA.XPS::$LogValidationWarnings).

[20900/1][Fri Mar 03 2017 10:45:52][XPSIO.cpp:2065][MergeSmAndXPS][INFO][sm-xpsxps-00150] XPS Initialized. (681, 0, 0)