Event.File in 'Checking' Status

Document ID : KB000084392
Last Modified Date : 19/09/2018
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Issue:
An Event started by a Scheduler remains in status "Checking". 
 
User-added image

And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.
Cause:
An error has been fixed where file events remained in "checking" state after logging changed and the event check ran into an error.
Resolution:
Update to a fix version listed below or a newer version if available.
  • Automation.Engine 12.2.0
  • Automation.Engine 12.1.3
  • Automation.Engine 12.0.6
  • Automation.Engine 12.0.5 HF1
  • Automation.Engine 12.1.2 HF1    
Additional Information:
Cancel and restart event