Events stuck in 'Checking' Status

Document ID : KB000084392
Last Modified Date : 12/12/2018
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An Event started by a Scheduler remains in status "Checking". 
User-added image

And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.
An error has been fixed where file events remained in "checking" state after logging changed and the event check ran into an error.
Update to a fix version listed below or a newer version if available.
  • Automation.Engine 12.2.0
  • Automation.Engine 12.1.3
  • Automation.Engine 12.0.6
  • Automation.Engine 12.0.5 HF1
  • Automation.Engine 12.1.2 HF1    
Additional Information:
Cancel and restart event.

The fix applies to both time and file events.