ETC (Cost) does not seem to update by itself

Document ID : KB000102786
Last Modified Date : 20/06/2018
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Issue:
When the resource changes their ETC to 0, the ETC (Cost) does not seem to change even after the Rate Matrix job runs. How is this field normally calculated?
Resolution:
The additional action that needs to be run is Update Cost Totals on the project (or the Update Earned Value and Cost Totals job) . 

Option 1: To run Update Cost totals from a project:
  1. Go to the Team or Tasks tab
  2. From the Actions drop down on the right hand side, select 'Update Cost Totals'.
Option 2: The job Update Earned Value and Cost Total can also be run via Home->Reports and Jobs
Additional Information:
For more details on the Update Cost Totals job, see  Update Project Task Cost Totals in the Calculate Earned Value, EAC, ETC, and Other Metrics documentation.