ESM monitoring failure after disabling TLS v 1.0 on listening ports

Document ID : KB000010145
Last Modified Date : 14/02/2018
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Introduction:

ESM monitoring failure after disabling TLS v 1.0 on listening ports

Background:

We have seen users disabling TLS v 1.0 for security reasons on listening ports which causes ESM monitoring to fail

Instructions:

Below is the work around to follow in such situations.

1. Connect to the gateway through policy manager and create a new port for example 8444 and enable just TLS 1.0 and under enabled features for this port only check the box for enterprise manager access.

2. Go to Cluster wide properties and add 8444 to admin.esmport.

3. Log in to esm, from configure option under manage gateway tab, choose the cluster and click edit and change the port to 8444 and that should bring the monitoring up