Errors from python script while installing APM SSO 13.1.

Document ID : KB000009300
Last Modified Date : 14/02/2018
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  I am attempting to install APM for SSO. Here is a copy of the installation log:

[user@server1 install]$ cat CA_APM_SSO_Install_11_27_2017_23_57_54.log | grep -i error 

Installation: Successful with errors. 

1 NonFatalErrors 

0 FatalErrors 

Status: ERROR 

Additional Notes: ERROR - Exit Code:1 Error Details: File "", line 158 

SyntaxError: invalid syntax 

Custom Action: com.wily.introscope.installer.plugin.LogErrorMessage 


This may happen for a variety of environments. One such case had: - RHEL 6.6 64-bit - SSO - SiteMinder 12.52 SP1 CR02

  An older version of the Python library was used by the Red Hat OS. Python 2.5 and earlier does not have the required functionality to run the installer


  Upgrade Python to 2.6 or later to take advantage of the required later added features/libraries.