Error with initial reboot checks when installing Cabi 4.1 sp3

Document ID : KB000031437
Last Modified Date : 29/04/2019
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Issue:

When installing CABI 4.1 SP3 on Windows, initial checks fail for reboot option. Even though the CABI server was rebooted twice, we still get the error "suppressed reboot failed"

Environment:
CABI 4.1 SP3 on Windows
Resolution:

Go through the following steps to clear the Windows Registry keys which will help in bypassing this error. 

1.Launch regedit from the Windows command interface 

2. Make a backup of the registry before doing any changes

3. Go to the following registry key: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager - PendingFileRenameOperations = 

Double-click PendingFileRenameOperations 

Any pending reboot requests will be listed such as the following examples: 

\??\C:\Config.Msi\44843.rbf 

\??\C:\Config.Msi\44844.rbf 

\??\c:\mytmp\mfe3DCA.tmp\cleanup.exe 

\??\c:\mytmp\mfe3DCA.tmp 

\??\C:\Windows\system32\spool\PRTPROCS\x64\1_HPZPPWN7.DLL 

\??\c:\Config.Msi\3948f2a5.rbf 

\??\c:\mytmp\VMwareDnD\316875c5\ 

4.Delete the data in the registry key . Do not delete the key itself 

5. Run the CABI installer again. 

This should help you proceed with the installation.