Error while submitting timesheet

Document ID : KB000124125
Last Modified Date : 04/01/2019
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Issue:
When the user tries to submit a timesheet the following error shows up: (rule 2) Error: Database error encountered. Please contact your administrator java.sql.SQLException: [CA Clarity][Oracle JDBC Driver] Invalid operation for the current cursor position.
Environment:
Customer has CA Clarity - Timesheet Hook add-in from Global Delivery installed.
Cause:
The Timesheet Hook add-in validates timesheets and has a number of things it validates.  Rule 2 is validating whether or not the user has a valid resource manager.
Resolution:
This Error is from a GD add-in that validates timesheets. Rule 2, per the user's guide, is validating whether or not the user has a valid resource manager. Check the resource's resource manager.