When the user tries to submit a timesheet the following error shows up: (rule 2) Error: Database error encountered. Please contact your administrator java.sql.SQLException: [CA Clarity][Oracle JDBC Driver] Invalid operation for the current cursor position.
Customer has CA Clarity - Timesheet Hook add-in from Global Delivery installed.
The Timesheet Hook add-in validates timesheets and has a number of things it validates. Rule 2 is validating whether or not the user has a valid resource manager.
This Error is from a GD add-in that validates timesheets. Rule 2, per the user's guide, is validating whether or not the user has a valid resource manager. Check the resource's resource manager.