Affects Release version(s): 5
Error Message :
Pop-up error message:
"This is a Dollar Universe Application server 5.6 and cannot be upgraded Dollar Universe 2.7
Choose Dollar Universe server 5.6 to upgrade this company in the prev dialog"
Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010
Description :While reinstalling GCO console, installation process gets aborted showing an error message
OS Version: All Windows
Root Cause: For some unknown reason (uncorrect uninstallation, disk error, system issue...), the Global Console previously installed disappear from Program's list in abnormal conditions.IMPORTANT: On this specific case, only a Glocal Console was installed, it was not a Dollar Universe node.
1) Delete DU services from Service Manager
2) Remove the follow registry entries:
3) Delete the previous DU installation folder.
4) Run install wizzard again
Fix Status: No Fix