Error when trying to perform tasks in SCP

Document ID : KB000111597
Last Modified Date : 17/08/2018
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Issue:
The following error is seen when trying to perform tasks in the Spectrum Control Panel:

User-added image
Environment:
Any version of Spectrum running on any support operating system.
Cause:
SCP started as a user that does not have a corresponding user model in the Spectrum database.
Resolution:

Log out of the OS and log in as the user that owns the Spectrum installation.
 

Restart the SCP.