Error when opening Workbench

Document ID : KB000006114
Last Modified Date : 14/02/2018
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When the user opens Workbench he gets this error message:

Could not create the view: C:\Users\<userid>\.cascm\configuration\org.eclipse\.osgi\bundles\4\1\cp\jutils.dll: The specified procedure could not be found.

CA Harvest SCM client on Windows platform

The local folder used by Workbench has become corrupted.


Please close Workbench, open Windows Explorer, navigate to your C:\Users\<userid> folder and delete the .cascm folder.  Then open Workbench again and the error message should no longer appear.

Additional Information:

As always, please contact CA Technologies support for CA Harvest Software Change Manager if you have further questions.