Error when opening Report via AWI

Document ID : KB000127040
Last Modified Date : 01/03/2019
Show Technical Document Details
When opening Job Output from the Directory tab (after an execution) or via Open Report, the following error is noticed:

k.core.exceptions.MLSInternationalizedException: No Agent available to process request

It doesn't appear as though the associated Agents were down, and the issue resolves on its own. 
Affected component: Automic Web Interface v12 (12.0.x, 12.1.x, 12.2.x).
This behavior is in error, and will be fixed with a future release. 
This issue will be fixed in the following component/releases:

Automic Web Interface

12.3.0 - Planned release June 28th, 2019.
12.2.2 - Released. 
12.0.8 - Planned release May 6th, 2019.
12.1.5 - Planned release May 20th, 2019.
Additional Information:
As a workaround for the error message, jobs may be configured so that the reports are saved to the database - this should avoid the message, but reports will be unavailable. This should have no effect on the job execution itself.