Error when login to BSI using sadmin account

Document ID : KB000123171
Last Modified Date : 19/12/2018
Show Technical Document Details
Issue:
How to update the Organization in Database using BSI web UI
Environment:
Business Service Insight 8.3.5
Cause:
Unknown Organization name was used during the Login process
Resolution:
Here is the way from the BSI user interface to update the Organization in database after first installation of BSI application. 

1. Login to the BSI application with sadmin/sadmin/INTERNAL. 
2. Navigate to the menu Administration --> User management --> Organizations page. 
3. Add the desired Organization in the Organization page. 
4. Now edit /create the user from the Administration --> User management --> Users page, mapping the newly added organization.