Error when importing XML file

Document ID : KB000090312
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error when importing XML file
Resolution:

Symptoms

When trying to import an XML file, into a system that is ServicePack 4 or above, the following message is received:

U4005750 Automic has no template for the object that should be imported (type: 'JOBP').


Cause

In ServicePack 3 for v9 new WorkFlow (JOBP) templates were added for ForEach and IF. During the upgrade process on the database, the WorkFlows with the original templates were converted into the new Template.



Resolution

The Import/Export process will not transform the objects to reflect the change. Objects are converted when loaded with the DB.Load Utility.

Use a Transport case to move the object into the target system. This will update the job type to a supported format.

1. On source system drag and drop the JOBP object into the Transport Case

2. Unload Transport case via the DB.Unload Utility

3. Run the DB.Load Utility for the destination system and load the Transport case