Error When Importing a Business Transaction.

Document ID : KB000005147
Last Modified Date : 14/02/2018
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Issue:

After exporting business transactions from a 9.7 APM CEM UI and trying to import into 10.5, the following errors appear:

"BT name" cannot be greater than 50 characters.

bt.png

Environment:
Introscope upgrading from 9.7x to 10.5x
Cause:

This happens because of the default values from properties "tranSetDef.maxNameLength" and "tranUnitDef.maxNameLength" in the tess-default.properties or tess-customer.properties.

Resolution:

In your MOM tess-default.properties or tess-customer.properties file, change the following values to 200:

# When promoting recordings, these maximum allowable lengths need to be observed
# TranSetDefs (Business Transactions).
# Cannot be greater than 200 because of DB size
tranSetDef.maxNameLength=50

# When promoting recordings, these maximum allowable lengths need to be observed
# for TranUnitDefs (Transactions). Cannot be greater than 200 because of DB size
tranUnitDef.maxNameLength=50

 

Afterwards, restart the MOM.